FAQ
Frequently Asked Questions
Find your answer
Tap Add to Cart on any product. WhatsApp will open with the product name, price and link already typed. Send it to us and we will confirm availability, price and delivery with you.
There is no online checkout. We share the payment details with you on WhatsApp once we confirm your order.
Delivery time depends on your location. We will tell you the expected delivery time on WhatsApp when we confirm your order.
Because jewellery is a personal item we do not accept returns for change of mind. If your order arrives damaged or incorrect, message us within 48 hours. Please read our Refund and Returns Policy for details.
Message us on WhatsApp within 48 hours of delivery with clear photos or a short unboxing video. After we verify the issue we will arrange a replacement or refund.
Message us on WhatsApp using the WhatsApp button on this website. You can also use the form on our Contact page.
Yes, you can cancel before the order has been shipped by messaging us on WhatsApp. Once it has shipped it cannot be cancelled.
Keep it dry, put it on after perfume and makeup, and store each piece separately in a soft pouch or box when you are not wearing it.
We add new designs from time to time. Message us on WhatsApp if you are looking for a particular style and we will let you know what is available.
We try to show every piece as it really looks, but colours can appear slightly different depending on lighting and your screen.
Order
Pick any product, tap Add to Cart and we will confirm availability and delivery details with you on WhatsApp.
Need more help?
Cannot find your answer? Reach out to us and we will be happy to help.
WhatsApp Support
Chat with us on WhatsApp for orders, availability and delivery questions.
Send a Message
Prefer to write to us? Use the form on our Contact page.
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